👋 We’d Love to Hear From You!
Got a question about your order? Need help choosing the perfect pet bed or garden planter? At Claritycraze, we’re dedicated to providing you with purr-fect customer service! We’re here to help you create a cozy, safe, and stylish home for your furry friends and a flourishing garden for you. Let’s get in touch!
Contact Us Directly:
- Phone: +1(502) 661-1080 (9 AM – 6 PM EST, Monday – Friday)
- Email: support@claritycraze.store
Business Name: CLARITY CRAZE LLC
Our Location:
Claritycraze LLC
275 BRENTON WAY, SHEPHERDSVLLE, Kentucky 40165
Send Us a Message!
Have a specific question or request? Use the form below! We aim to respond within 24 business hours. We value your patience and promise a helpful, personalized response.
By submitting this form, you agree to our Privacy Policy.
Our Commitment to You ❤️
At Claritycraze, your satisfaction is our top priority. We promise to:
- Provide prompt and helpful responses to your inquiries.
- Offer high-quality products that meet your needs and expectations.
- Resolve any issues quickly and fairly.
- Treat you with respect and kindness.
We believe in building lasting relationships with our customers. Your happiness is our success!
What to Expect: Our Response Times
We understand that you’re eager to get your questions answered! Here’s what you can expect:
- Email & Form Submissions: We typically respond within 24 business hours.
- Phone Calls: We answer calls during our business hours (9 AM – 6 PM EST, Monday – Friday). If we’re unavailable, please leave a message, and we’ll call you back as soon as possible.
Quick Answers to Common Questions:
Check out these common inquiry categories. If your question falls into one of these, you might find a faster answer!
- Order Questions & Support: Email us at orders@claritycraze.store or call us at +1(502) 661-1080 .
- Product Information & Recommendations: Browse our Product FAQs or email products@claritycraze.store.
- Returns & Exchanges: Visit our Returns & Exchanges Policy page.
- Technical Support: Email techsupport@claritycraze.store with details and screenshots.
- Wholesale Inquiries: Contact our wholesale team at wholesale@claritycraze.store.
- Partnership Opportunities: Reach out to our partnerships team at partnerships@claritycraze.store.
- General Feedback: We appreciate your thoughts! Email us at feedback@claritycraze.store.
Business Hours & Holiday Schedule
Our standard business hours are:
Monday – Friday: 9 AM – 6 PM EST
We are closed on major US holidays, including:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Please note that response times may be slightly longer during holidays.
Emergency Contact Information
For urgent matters outside of our regular business hours, please email emergency@claritycraze.store. Please note that this email is monitored less frequently and is intended for critical issues only.
